Collection and use of information
We may collect personal information from you directly or via your use of our services. We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.
Sensitive information is any information about a person’s name, address, phone number, racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, sexual preferences or practices, criminal record or health information – some or all of which you may disclose when purchasing products and services from us.
We will only ask you to disclose information relevant to our services, products and business activities. This information will be retained and securely stored. No other sensitive information will be requested, but if you elect to provide other sensitive information it will also be retained and stored.
Security of information
The security of your information is very important to us.
In relation to information provided to us over the Internet, we engage professional organisations to regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
We take all reasonable steps to protect your information from misuse, interference, loss, and any unauthorised access, modification or disclosure.
If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.
We train our staff and business representatives about the importance of confidentiality and maintaining the privacy and security of your information. Access to your sensitive and personal information is restricted to employees and business representatives who need it to provide products and/or services to you.
We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and market place practice.